Professional portfolio

Operations leader
who builds practical tools.

I’m Hector. I lead teams, redesign everyday workflows, and build tools that help people work with clearer information.

Seeking corporate roles in business operations, customer operations, and training.

View my workView resume

Based in the Portland, Oregon area

Hector Apodaca by the waterfront

Leadership in practice

Multi-site operations experience
3 locationsManaged daily operations across three locations as an Area Manager of Operations.
Team leadership
20+ employeesLed staffing, scheduling, and coaching to support day-to-day operations.
Seasonal onboarding
25+ per groupHelped onboard seasonal groups at Nike across multiple seasons, as part of a three-person team.

Selected work

Clearer processes.
Practical tools.

Examples of how I organize information, support teams, and make everyday work easier to follow.

Operations and process improvement

Less prep. Clearer floor planning.

Zone Chart Builder · Excel and Office Scripts

I built a tool that turns schedule and roster data into a daily floor plan, with checks that flag missing information for review.

Used daily in-store. Preparation time reduced by roughly half, based on my estimate.

Try an independent demo with fictional data. The leader keeps control of placement decisions.

View the case study and demo
Planning demo result with two ready shifts and a missing end time flagged for review
Independent demo with fictional data.
Lesson overview: numbers, commitments, and missing information
Lesson overview. Independent sample with fictional information.

Training and enablement

From rough notes to a reliable update.

I wrote and taught a thirty-minute Copilot workshop for a small group of leaders, with reusable prompts and job aids.

Practice preparing a reliable team update with three checks, guided feedback, and a reusable prompt.

Explore the training sample
Molina Graphics website leading with real vehicle installation photography and contact options

Client delivery and customer experience

A clearer path to a quote.

I designed and delivered Molina Graphics’ website. I organized the page around installation examples, service information, and contact options so visitors can assess the work and request a quote.

View the live website

Independent products

Apps for everyday friction.

Product design and AI-assisted development through Clumsy Cloud Studio.

QuickLatch for Mac, private beta

Meet Halo.

Capture with a gesture.
Keep screenshots organized.

The complete QuickLatch Halo capture bar, showing Region, Window, Screen, Scroll, Record, and Text controls

I designed the capture interaction and screenshot workflow, including floating references and a searchable library.

Explore QuickLatch

Mac app, beta in development

Aura Flow

Turn spoken thoughts into text.

I’m building a Mac dictation app to help people write messages, emails, and notes across their apps.

Explore the Aura experience
Aura Flow’s rounded dictation display with a teal waveform above the sample transcript: So this is going to be a test
Interface preview with sample speech.

Skills I bring

Make the process
easier to get right.

I help develop store standard operating procedures (SOPs), redesign workflows, and build in checks so teams can work consistently and reduce opportunities for errors and loss.

SOP development in practice

Standardizing store ordering.

I collaborated with store leadership to create standard operating procedures for DSIS ordering, addressing recurring ordering errors and clarifying cost and item adjustments.

  • Workflow redesign
  • SOP development and process documentation
  • Error checks and data validation
  • Excel and Office Scripts
  • Training and onboarding
  • Team coordination

Let’s talk about your team.

Looking for someone to coordinate operations, improve reporting, or help a team learn a new process? I’d welcome a conversation.

Contact me on LinkedInDownload resume (PDF)